FAQ

Many of the questions can be answered through the FAQs!

We continually update these based on email inquiries and support cases.
So if you think something is missing, just write to us via contact form or email.
How long does a delivery take?

We normally ship your order within 1-2 business days.
Shipping is carried out by DPD or DHL.

However, when new products are released or the shop reopens, longer waiting times may occur due to the particularly high order volume – we ask for your understanding.
Can orders also be picked up?

All orders are shipped from 44866 Bochum and are NOT located in Essen.
For this reason, collection is not possible.
Can I get personal messages and autograph cards?

Since orders are shipped by our shipping partner and not by us, personal messages and/or autograph cards cannot be sent.
How do I wash a shirt?

The printed shirts should be washed at a maximum of 30 degrees and without fabric softener.
The shirts should also not be put in the dryer.
How can I return items?

If you have a problem with your order, please write to us.
You can also find all information about returns at the very bottom of the page in the “footer”.
I know a spot, can I meet the guys?

Unfortunately, due to time constraints, personal meetings with the boys are not possible.
Unfortunately, tips on spots cannot be forwarded either.
When will there be another community meeting?

There is currently no date set for this.
As soon as there is a date, you will hear from us!